INFORMATION SERVICES & INFOTECH BPO

The information services industry faces a number of challenges as it continues to evolve and grow. One of the main challenges is the need to keep up with constant changes in technology and user behavior, as well as the increasing demand for personalized and accurate information. 

Additionally, there is a growing need for more efficient and cost-effective ways to manage and analyze large amounts of data.

Outsourcing certain operations, such as data analysis and content management, can help information services companies stay agile and competitive while also complying with regulations.

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INDUSTRY-
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BPOS
Specializing in the information services and infotech industry
248
INFORMATION SERVICES & INFOTECH CLIENTS
Providing services to the world's leading information services and infotech companies.
24
COUNTRIES SERVICE
DELIVERY
Award-winning service delivery capabilities in 24 countries
OUR SERVICES
Front-Office
Customer Service and Support
Sales and Lead Generation
Subscription Management
Technical Support & Troubleshooting
Content Moderation and Management
Back-Office
Data Entry and Analysis
Accounting and Finance
Content Creation and Curation
Regulatory Compliance
Quality Assurance and Performance Monitoring
INFORMATION SERVICES & INFOTECH CLIENTS OF OUR GLOBAL VENDOR NETWORK
In the dynamic world of Information Services and Infotech, data management, innovative technology application, and secure information delivery are key. Our network of BPO vendors specialize in this area, merging deep industry knowledge with advanced tech solutions that help information services firms leverage their data assets effectively. They provide comprehensive, tailor-made solutions to optimize data processing, streamline operations, and bolster information security. Moreover, they employ the latest in infotech to facilitate robust data analytics, AI integration, and cloud-based services, ensuring your information services enterprise remains an authoritative source in the digital age. As your trusted BPO advisory firm, we act as your liaison with these leading-edge service providers, aiding your information services company in navigating the evolving infotech landscape.
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Case Study Snapshots
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Thomson Reuters, an information services company, outsourced its data analysis and management operations to a third-party provider. This decision improved the speed and accuracy of data analysis and management, supporting the company’s research and development efforts. Outsourcing allowed Thomson Reuters to access the latest technology and specialized expertise, enhancing the speed and accuracy of its data analysis and ultimately helping the company develop new products more efficiently and effectively. Additionally, using third-party providers enabled Thomson Reuters to reduce its internal costs, allowing the company to focus on its core competencies and continue to grow its business.

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Experian, an information services company, outsourced its customer service and data management operations to a third-party provider. The primary reason for this decision was to improve the speed and accuracy of customer service and data management. By outsourcing these operations, Experian reduced costs and improved scalability, helping the company expand its reach and grow its business. Furthermore, outsourcing these operations allowed Experian to access the latest technology and specialized expertise, enhancing the accuracy and speed of its data management and customer service. This improvement has helped the company increase customer satisfaction and continue to grow its business.

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Embarking on an outsourcing journey or seeking to refine your current strategy? From inquiries about onshore, nearshore, or offshore options to in-depth discussions about industry best practices, services, processes, technologies, KPIs and their management, to industry compliance requirements, Cynergy BPO is here to assist. We're also here to share the unique solutions we've provided to businesses like yours. So, welcome to our 'Ask Us Anything' section. Remember, we're just one call away, eager to provide the answers and guidance you seek.
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